Name
*
First Name
Last Name
Email
*
1. Overall Satisfaction: On a scale of 1 to 10, how satisfied are you with the overall construction process with us? (1 being "Not Satisfied" and 10 being "Extremely Satisfied")
*
10
9
8
7
6
5
4
3
2
1
Please share the primary reason for your satisfaction
2. Project Process Satisfaction: On a scale of 1 to 10, how satisfied are you with the overall construction process with us? (1 being "Not Satisfied" and 10 being "Extremely Satisfied")
*
Initial Meeting
*
10
9
8
7
6
5
4
3
2
1
N/A
Contract
*
10
9
8
7
6
5
4
3
2
1
N/A
Design
*
10
9
8
7
6
5
4
3
2
1
N/A
Project Management
*
10
9
8
7
6
5
4
3
2
1
N/A
Site Work
*
10
9
8
7
6
5
4
3
2
1
N/A
Foundation
*
10
9
8
7
6
5
4
3
2
1
N/A
Framing
*
10
9
8
7
6
5
4
3
2
1
N/A
Windows & Doors
*
10
9
8
7
6
5
4
3
2
1
N/A
Garage Overhead Doors
*
10
9
8
7
6
5
4
3
2
1
N/A
Electrical
*
10
9
8
7
6
5
4
3
2
1
N/A
Mechanical
*
10
9
8
7
6
5
4
3
2
1
N/A
Plumbing
*
10
9
8
7
6
5
4
3
2
1
N/A
Drywall Work
*
10
9
8
7
6
5
4
3
2
1
N/A
Interior Trim & Doors
*
10
9
8
7
6
5
4
3
2
1
N/A
Painting
*
10
9
8
7
6
5
4
3
2
1
N/A
Tile Work
*
10
9
8
7
6
5
4
3
2
1
N/A
Flooring
*
10
9
8
7
6
5
4
3
2
1
N/A
Stairs & Railings
*
10
9
8
7
6
5
4
3
2
1
N/A
Custom Glass
*
10
9
8
7
6
5
4
3
2
1
N/A
Cabinetry
*
10
9
8
7
6
5
4
3
2
1
N/A
Countertops
*
10
9
8
7
6
5
4
3
2
1
N/A
Exterior Finishing
*
10
9
8
7
6
5
4
3
2
1
N/A
Deck & Railings
*
10
9
8
7
6
5
4
3
2
1
N/A
Cleaning
*
10
9
8
7
6
5
4
3
2
1
N/A
Change Order Process
*
10
9
8
7
6
5
4
3
2
1
N/A
3. Communication: On a scale of 1 to 10, how satisfied are you with the overall communication between our team and yourself throughout the project? (1 being "Not Satisfied" and 10 being "Extremely Satisfied")
*
Were you kept informed about the project's progress, delays and any changes?
*
Yes
Most of the Time
No
Were your concerns and questions addressed promptly and to your satisfaction?
*
Yes
Most of the Time
No
Please share any additional comments or suggestions for improvement.
4. Quality of Work: On a scale of 1 to 10, how satisfied are you with the quality of the construction work? (1 being "Not Satisfied" and 10 being "Extremely Satisfied")
*
10
9
8
7
6
5
4
3
2
1
Are there specific aspects of the construction that exceeded or did not meet your expectations? Please elaborate.
Office Sales Team
*
Excellent
Good
Fair
Poor
Design Team
*
Excellent
Good
Fair
Poor
Site Work Team
*
Excellent
Good
Fair
Poor
Framing Team
*
Excellent
Good
Fair
Poor
Finishing Team
*
Excellent
Good
Fair
Poor
On a scale of 1 to 10, how satisfied are you with the overall professionalism of our subcontractors? (1 being "Not Satisfied" and 10 being "Extremely Satisfied")
*
Overhead Door Installers
*
Excellent
Good
Fair
Poor
N/A
HVAC Technicians
*
Excellent
Good
Fair
Poor
N/A
Electricians
*
Excellent
Good
Fair
Poor
N/A
Plumbers
*
Excellent
Good
Fair
Poor
N/A
Masons
*
Excellent
Good
Fair
Poor
N/A
Tile Setters
*
Excellent
Good
Fair
Poor
N/A
Exterior Cladding Installers
*
Excellent
Good
Fair
Poor
N/A
Cabinet Makers
*
Excellent
Good
Fair
Poor
N/A
Countertop Installer
*
Excellent
Good
Fair
Poor
N/A
Custom Glass Installer
*
Excellent
Good
Fair
Poor
N/A
Please share any additional positive comments or suggestions for improvement.
6. Recommendations: Would you recommend Bay Builders for construction projects?
*
Yes
Yes, with reservations
No
Please share any additional comments.
*
