Privacy Policy
Effective date: October 19, 2026
Website: https://baybuilders.ca
Organization: 1921281 Ontario Inc.
1. Introduction
1921281 Ontario Inc. (“Bay Builders,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit baybuilders.ca, submit a contact form, or inquire about our construction services.
We operate in Ontario, Canada, and intend to handle personal information in accordance with applicable privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.
2. Personal Information We Collect
We collect personal information that you voluntarily provide through our Website and business communications. This may include:
Contact information: Your name, email address, telephone number, and any other contact details you choose to provide.
Project information: Details about a proposed or existing project, such as the type of construction, property location, project requirements, desired timelines, and other information relevant to your inquiry.
Communications: Information contained in messages, contact forms, and correspondence you send to us.
Technical information: Our Website platform, Squarespace, may collect technical and usage information when you visit the Website. Depending on its configuration, this may include IP address, browser and device information, pages viewed, referral information, and general Website usage data.
Please avoid submitting sensitive personal information through general Website forms unless we specifically request it through an appropriate process.
3. How We Collect Information
We may collect personal information when you:
Submit a contact form or project inquiry.
Request information about custom home design and construction.
Inquire about modular homes or multi-unit residential construction.
Contact us about large-loss reconstruction.
Communicate with us by email, telephone, or other business communication channels.
Visit our Website, where Squarespace's standard functionality and analytics may collect technical information.
We seek consent where required by applicable law and collect information for identified, reasonable business purposes.
4. How We Use Personal Information
We may use personal information to:
Respond to your questions and project inquiries.
Understand your project requirements and assess whether our services may be appropriate.
Prepare or discuss estimates, proposals, designs, and construction options.
Communicate with you about potential or existing projects.
Coordinate services with relevant manufacturers, builders, subcontractors, suppliers, consultants, and reconstruction partners, where authorized or otherwise permitted by law.
Operate, maintain, secure, and improve our Website and business processes.
Maintain business records and fulfil legal, regulatory, contractual, and insurance-related obligations.
Protect our business, property, systems, and legal interests.
We will not use personal information for a materially different purpose without obtaining consent where required by law.
5. Disclosure of Personal Information
We do not sell or rent personal information.
We may disclose personal information to third parties when necessary for a purpose you have authorized, with your consent, or where otherwise permitted or required by law.
Depending on the project and the authorization provided, recipients may include:
Royal Homes: Where you inquire about modular home construction and authorize the relevant disclosure, we may share the information necessary to discuss or coordinate your proposed project.
Rebuild Response network: Where you inquire about large-loss reconstruction and authorize the relevant disclosure, we may share appropriate information with the network or participating parties to assess or coordinate the proposed reconstruction.
Construction professionals and suppliers: Where authorized and necessary for your project, we may share relevant information with designers, engineers, subcontractors, suppliers, independent builders, and other professionals involved in evaluating or delivering the work.
Website and technology providers: We use Squarespace to operate our Website. Squarespace may process technical information and information submitted through Website forms as necessary to provide its services.
Professional advisers and authorities: We may disclose information to lawyers, accountants, insurers, regulators, courts, or other authorities where authorized, necessary for the relevant purpose, or required or permitted by law.
We aim to limit disclosure to information reasonably necessary for the relevant purpose. Where consent is required, we will obtain it before disclosing personal information to a project partner.
6. Squarespace, Cookies, and Analytics
Our Website is hosted and operated using Squarespace. We use the Website platform's built-in analytics functionality and have not identified separate advertising analytics as part of the information provided for this policy.
Depending on our Website configuration and Squarespace's services, cookies or similar technologies may collect technical information about Website visits and usage. This may include pages viewed, browser and device information, referral information, and general usage patterns.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect Website functionality.
We will review this policy if we introduce additional analytics, advertising, or tracking technologies and will implement notices or consent mechanisms where required by applicable law.
7. Marketing Communications
We may introduce promotional emails or newsletters in the future.
If we do, we will handle personal information for these purposes in accordance with applicable privacy and electronic messaging laws, including Canada's Anti-Spam Legislation where applicable.
Where required, we will obtain consent before sending commercial electronic messages, identify our business in those messages, provide the required contact information, and include a working unsubscribe mechanism.
You may withdraw consent to marketing communications at any time using the unsubscribe instructions provided in the message or by contacting us.
We may continue to send non-promotional communications relating to your inquiry, an existing project, or another legitimate business matter where appropriate.
8. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to inquiries, manage projects, meet applicable legal or contractual obligations, maintain business records, and resolve disputes.
When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable retention requirements.
Our retention practices may vary depending on the type of information and the nature of the project.
9. Safeguarding Personal Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
We also seek to use service providers that maintain appropriate safeguards for the information they process on our behalf.
No method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.
10. Third-Party Processing and Data Location
Squarespace and other service providers may process or store information on our behalf. Depending on the services and systems used, personal information may be processed or stored outside Ontario or Canada.
Information processed in another jurisdiction may be subject to that jurisdiction's laws and may be accessible to its courts, law enforcement, or regulatory authorities as permitted by law.
We will take reasonable steps to select appropriate service providers and protect personal information in accordance with applicable legal requirements.
Our Website may also contain links to third-party websites. Those websites operate under their own privacy policies, and we are not responsible for their privacy practices.
11. Your Privacy Rights
Subject to applicable law and relevant exceptions, you may request to:
Access personal information we hold about you.
Request correction of inaccurate or incomplete personal information.
Withdraw consent to certain uses or disclosures where consent is the basis for processing.
Unsubscribe from marketing communications.
Ask questions or raise concerns about our handling of personal information.
We may need to verify your identity before responding to a request. Some requests may be subject to legal restrictions or exceptions.
To make a privacy request or raise a concern, please contact us using the information in Section 13.
12. Children's Privacy
Our Website is intended for a general audience and is not specifically directed at children.
We do not knowingly seek to collect personal information from children through the Website for purposes that are inappropriate under applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.
13. Contact Us
For questions about this Privacy Policy, requests to access or correct personal information, or concerns about our privacy practices, please contact:
1921281 Ontario Inc.
Attention: Privacy Contact
Website: https://baybuilders.ca
Email: admin@baybuilders.ca
Telephone: 705-840-5122
Mailing address: 100 HWY 17 East, North Bay, ON, P1A 0A4
We will review and respond to privacy inquiries in accordance with applicable legal requirements.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business, Website platform, analytics functionality, service providers, or legal obligations.
Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.